Introduction

At MAKINO-TR, we are committed to ensuring your satisfaction with every purchase. If you are not satisfied with your order, we are here to help you with our refund policy.

Eligibility for Refunds

To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that certain items are non-refundable, such as perishable goods, gift cards, and certain personal care items.

Process for Refunds

To initiate a refund, please contact our customer service team at [email protected] with details of your purchase and the reason for the request. Our team will review your request and inform you about the next steps. If approved, the refund will be processed to your original method of payment within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at [email protected] or call us at +90 (212) 345-6789. We are here to assist you.